Certification Course Selection
Course and Certification Delivery
Types of Medical Courier Certification
Certification for Independent Medical Couriers
HIPAA Certification Questions
- HIPAA Certification Course Content Overview
- Your HIPAA Business Associate Status as a Medical Courier
Which medical courier HIPAA training do I require?
Click here for individual HIPAA training information and to make a single course purchase.
Click here for information on HIPAA training for organizations and to purchase multiple training seats.
Certification for Medical Couriers Course Format
How long does the course take?
The HIPAA Certification for Medical Couriers course takes about 30 minutes.
The OSHA Bloodborne Pathogens Certification for Medical Couriers takes about 75 minutes.
The OSHA Hazard Communnication Certification for Medical Couriers takes about 46 minutes.
The OSHA Personal Protective Equipment Certification for Medical Couriers takes about 45 minutes.
The full OSHA Certification for Medical Couriers takes about 3 hours.
Are the courses online?
Yes. The certification for medical couriers courses are delivered online through a learning management system.
Can I take the courses on demand?
Yes. The HIPAA Certification for Medical Couriers course is available on demand. You can access it any time.
Can I take the courses on a mobile phone?
Yes. The courses can be accessed on a mobile phone.
Can I take the courses on a laptop, desktop, or tablet?
Yes. The courses can be accessed on a laptop, desktop computer, or tablet.
Do I have to finish the courses in one sitting?
No, it is not necessary to complete in one sitting. You can complete the courses in one sitting or lesson by lesson, logging in as many times as you need. You can pause and resume the training.
Can I complete the course around my work schedule?
Yes. The courses are designed so learners can complete it around their own schedule.
Are closed captions available?
Yes. Closed captions are available.
Using Our Learning System
Will I receive an email after enrolling?
You will receive an enrollment and a purchase confirmation email.
What should I do if I do not receive an email?
Check your spam, junk, promotions, or updates folder. Also make sure you used the correct email address when enrolling.
How do I log in?
Log in using the email address and password used when you created your course account.
What if I forget my password?
Use the password reset option on the login page to create a new password.
Can I change my password?
Yes. Learners can change or reset their password through the account or login area.
Where do I find the course after logging in?
After logging in, go to your learner dashboard, course page, or enrolled products area and select the HIPAA course. You will automatically see your course when you log in.
How do I start the course?
Open the course from your learner area by clicking on it and begin with the first lesson or activity.
How do I move through the course?
Complete each lesson or activity in the course player and continue through the course path.
How do I know what I have completed?
The learning system tracks your course progress and shows which lessons or activities have been completed.
Can I leave the course and come back later?
Yes. You can leave and return later to continue from your course area.
Will the system save my progress?
The learning system is designed to track learner progress, so you can continue through the course path when you return.
Where do I take the quizzes?
Quizzes appear inside the course path after each module.
What happens if I fail a quiz?
You can retake the quiz until you pass.
Where will my certificate appear?
Your certificate will appear after you complete the required course activities and quizzes. You will be asked to verify your name as you wish it to appear on your certificate.
Why can’t I see my certificate yet?
You may not have completed all required lessons and quizzes. Finish the required course path and pass the required quizzes.
How do I download my certificate?
After the certificate is issued, open it from the course player or learner profile area and use the download option. Click the download button to save the PDF certificate to your computer.
Can I download my certificate again later?
Yes, certificates can be downloaded again from your account.
Can I print my certificate?
Yes. After downloading the certificate, you can print it.
Can I share my certificate digitally?
Yes. You can share the downloaded certificate with clients, employers, contracting companies, recruiters, or hiring agencies. The certificate is supplied in PDF format.
Can I correct the name on my certificate?
If your certificate uses account profile details, update your learner profile information and then download the certificate again.
What should I do if my certificate has the wrong name?
Check your learner profile details first. If the issue remains, contact course support.
What device should I use for the best experience?
Use a reliable internet connection and a modern browser on a desktop, laptop, tablet, or mobile phone.
What should I do if a video will not play?
Refresh the page, check your internet connection, try another browser, or contact course support.
What should I do if the course freezes?
Refresh the page, log out and back in, try another browser, or contact course support. The problem is highly likely to be related to your internet connection.
What should I do if I cannot download my certificate?
Confirm that all required activities and assessments are complete. If the certificate still does not appear or download, contact course support.
Certification Testing and Assessments
Is there a final exam?
No. There is no final exam at the end of the Certification for Medical Couriers courses. Instead there are short multiple-choice quizzes after each module.
When do I take quizzes?
You take a short multiple-choice quiz after each lesson or module. You must pass the required assessments to complete the course and receive the certificate.
Can I retake a quiz?
Yes. You can retake quizzes.
Is there a limit on quiz retakes?
No. You can retake assessments as many times as needed until you pass.
Do quiz retakes cost extra?
No. Unlimited retakes are included in the price.
What happens after I pass the required assessments?
After you complete all required modules and pass the required assessments, your certificate is issued immediately. It is issued online and is available for download as a PDF document.
Medical Courier Certification Pricing and Purchase
How much doe the courses cost?
The HIPAA Certification for Medical Couriers is $26.25 with a 25% discount from the regular $35.00 price.
The OSHA BBP Certification for Medical Couriers is $26.25 with a 25% discount from the regular $35.00 price.
The OSHA Hazcom Certification for Medical Couriers is $26.25 with a 25% discount from the regular $35.00 price.
The OSHA PPE Certification for Medical Couriers is $26.25 with a 25% discount from the regular $35.00 price.
The full OSHA Certification for Medical Couriers is $26.25 with a 25% discount from the regular $35.00 price.
Are there hidden fees?
No, there are no hidden fees, surprise add-ons, or paywalls.
Is the certificate included in the price?
Yes. The certificate is included.
Are quiz retakes included in the price?
Yes. Unlimited quiz retakes are included.
Are additional modules included in the price?
Yes. Additional reference and advanced modules are included. There is no extra charge for the additional modules and they are optional.
Is certificate verification included in the price?
Yes. Certificate verification is included at no extra charge.
Automatic Enrollment and Immediate Access to the Certification Courses
What happens after I buy the course?
After purchase, you can access the course and create your account. You will automatically receive an email to set up your account.
Do I need an online training account?
Yes. You will need to set up an account on our online training system using your email address and a password.
What email should I use?
Use an email address you can access, because course access and account information are connected to that email address.
Can I start right after purchase?
Yes. The Accredited HIPAA Certification is available immediately after purchase.
Can I access the course later?
Yes. Once enrolled, you can return to the learning system to continue the course. The subscription is an annual subscription.
Certificate and Verification
Will I receive a HIPAA certificate?
Yes. You receive a HIPAA certificate after completing the required modules and quizzes.
When will I receive my certificate?
Your certificate is issued immediately after successful completion. It is available for immediate download as a PDF document.
Do I need to pay extra for the certificate?
No. The certificate is included in the price of the training.
Can I share my certificate with a client?
You can share the certificate with healthcare clients, courier companies, recruiters, hiring managers, or contracting organizations. This can be done by attaching the PDF document to an email, for example, or simply printing the certificate.
Can I use the certificate when applying for courier contracts?
Independent contractors can use the certificate to show prospective clients or contracting companies that they have completed HIPAA training.
Is certificate verification available?
Yes. Certificate verification is available for employers, clients, or hiring agencies through The HIPAA Journal’s certificate verification service.
Do I need to pay extra for certificate verification?
No. Certificate verification is included at no extra charge.
Does the certificate replace client-specific training?
No. A healthcare client or contracting company may still require additional training on its own internal policies and procedures. Every client will have their own specific paperwork and their own internal procedures that will be indicated on a case-by-case basis by your client.
HIPAA Certification for Medical Couriers Course Content
What does the course teach?
The course teaches HIPAA rules, patient privacy, security responsibilities, breach reporting, and practical steps for protecting protected health information.
Does the course cover the HIPAA Privacy Rule?
Yes. The course covers the HIPAA Privacy Rule and how it applies to people who handle protected health information.
Does the course cover the HIPAA Security Rule?
Yes. The course covers the HIPAA Security Rule and the need to protect electronic protected health information.
Does the course cover the HIPAA Breach Notification Rule?
Yes. The course covers breach notification concepts and the importance of reporting potential incidents.
Does the course explain when PHI can be disclosed?
Yes. The course covers permitted and required disclosures and explains why context matters.
Does the course explain HIPAA violations?
Yes. The course explains the consequences of HIPAA violations and breaches.
Does the course include definitions?
Yes. The course includes a definitions and lexicon section for HIPAA terms and abbreviations.
Are the additional modules included in the course price?
Yes. The additional reference and advanced modules are included at no extra charge.
OSHA BBP Certification for Medical Couriers Course
What does the OSHA BBP Certification for Medical Couriers cover?
The BBP Certification for Medical Couriers course covers what bloodborne pathogens are, how they are transmitted, and the safety principles of Universal Precautions and the Hierarchy of Controls, including engineering controls, work practice controls, and personal protective equipment. It also addresses Hepatitis B vaccination, regulated waste handling, hazard recognition, exposure incident reporting, and the employer’s Exposure Control Plan.
Why do medical couriers need OSHA BBP training?
Medical couriers can be reasonably anticipated to have occupational exposure to blood or other potentially infectious materials while transporting specimens, handling leaking or damaged containers, or responding to a spill. OSHA’s Bloodborne Pathogens Standard requires this training for any employee with this level of anticipated exposure.
Does this course satisfy OSHA’s Bloodborne Pathogens Standard training requirement?
Yes. The course satisfies OSHA’s Bloodborne Pathogens Standard training requirement and also prepares learners for the site-specific training their employer is required to provide.
Is the OSHA BBP Certification the same as the HIPAA Certification for Medical Couriers?
No. The HIPAA Certification for Medical Couriers covers patient privacy, security responsibilities, and breach reporting under HIPAA. The OSHA BBP Certification covers occupational exposure to bloodborne pathogens and is a separate regulatory requirement.
Do I need both the HIPAA Certification and the OSHA BBP Certification?
Medical couriers who handle protected health information and who have reasonably anticipated exposure to blood or other potentially infectious materials may need both certifications, since each satisfies a different regulatory requirement. Requirements vary by client and contracting organization.
How long does the OSHA BBP Certification for Medical Couriers take?
The course takes about 75 minutes to complete.
Is the OSHA BBP Certification required if I only handle sealed specimen containers?
Occupational exposure exists whenever contact with blood or other potentially infectious materials is reasonably anticipated as part of a job duty, even if an exposure has not occurred. A courier handling specimen containers, including sealed ones, may fall under this standard depending on the tasks performed; this is determined by the employer’s exposure determination and Exposure Control Plan.
Can independent contractors take the OSHA BBP Certification?
Yes. Independent medical couriers can take the course, and many healthcare clients or contracting organizations require proof of bloodborne pathogens training in addition to HIPAA training.
OSHA PPE Certification for Medical Couriers
What does the OSHA PPE Certification for Medical Couriers cover?
The PPE Certification for Medical Couriers course covers the hierarchy of safety controls and where PPE fits as the final layer of protection, what PPE is and how it reduces exposure to workplace hazards, the main categories of PPE and how to match the correct PPE to the correct hazard, and the practical skills needed to don, doff, store, and dispose of PPE correctly.
Why do medical couriers need OSHA PPE training?
Medical couriers handle or transport potentially hazardous materials, including biological specimens, medications, and regulated medical waste, and may be exposed to these hazards during pickup, transport, or delivery. OSHA’s Personal Protective Equipment Standard requires training for employees who use PPE to reduce exposure to these hazards.
Does this course satisfy OSHA’s PPE training requirement?
Yes. The course satisfies OSHA’s Personal Protective Equipment training requirement and also satisfies medical courier clients’ requirements for staff certification.
What types of PPE does the course cover?
The course covers head, eye and face, respiratory, hand, body, foot, and hearing protection, and explains what each type is designed to protect against. It also covers task-specific PPE and situations where multiple types of PPE must be worn together.
Is the OSHA PPE Certification the same as the OSHA BBP or HazCom Certification?
No. The OSHA BBP Certification covers occupational exposure to blood and other potentially infectious materials, and the OSHA HazCom Certification covers hazardous chemicals, labels, and Safety Data Sheets. The OSHA PPE Certification covers the selection, use, and limitations of personal protective equipment as a control against workplace hazards. Each satisfies a separate OSHA training requirement.
Do I need the OSHA PPE Certification in addition to the OSHA BBP and HazCom Certifications?
Medical couriers whose duties involve the use of PPE, along with exposure to bloodborne pathogens or hazardous chemicals, may need all three certifications. Requirements vary by employer and contracting organization.
How long does the OSHA PPE Certification for Medical Couriers take?
The course takes about 45 minutes to complete.
Does the OSHA PPE Certification include a quiz?
Yes. The course includes a test after each of the 4 lessons, and learners must pass the required assessments to receive the certificate. Retakes are unlimited and included in the price.
Can independent contractors take the OSHA PPE Certification?
Yes. Independent medical couriers can take the course, and medical courier clients may require proof of PPE certification in addition to HIPAA, bloodborne pathogens, or Hazard Communication training.
OSHA HazCom Certification for Medical Couriers
What does the OSHA HazCom Certification for Medical Couriers cover?
The HazCom Certification for Medical Couriers course covers what counts as a hazardous chemical, where hazardous chemicals are found, and employer and employee responsibilities under the Hazard Communication Standard, including the right to know and the right to understand. It also addresses the GHS labeling system, pictograms, and Safety Data Sheets, along with safe handling, storage, spill response, and waste disposal practices.
Why do medical couriers need OSHA HazCom training?
Medical couriers can come into contact with hazardous chemicals through diagnostic kits containing chemical preservatives, leaking specimen containers, or spill-response supplies, and may encounter chemicals stored at pickup or delivery locations. OSHA’s Hazard Communication Standard requires training for employees who work with or around hazardous chemicals.
Does this course satisfy OSHA’s Hazard Communication Standard training requirement?
Yes. The course satisfies OSHA’s Hazard Communication Standard training requirement and also prepares learners for the site-specific training their employer is required to provide.
Is the OSHA HazCom Certification the same as the OSHA BBP Certification?
No. The OSHA HazCom Certification covers hazardous chemicals, including labels, Safety Data Sheets, and safe handling and storage. The OSHA BBP Certification covers occupational exposure to blood and other potentially infectious materials. Each satisfies a separate OSHA training requirement.
Do I need both the OSHA HazCom Certification and the OSHA BBP Certification?
Medical couriers whose duties involve both hazardous chemicals and reasonably anticipated exposure to blood or other potentially infectious materials may need both certifications. Requirements vary by employer and contracting organization.
How long does the OSHA HazCom Certification for Medical Couriers take?
The course takes about 46 minutes to complete.
Does the OSHA HazCom Certification include a quiz?
Yes. As with the other certification courses, short multiple-choice quizzes follow each lesson, and learners must pass the required assessments to receive the certificate. Retakes are unlimited and included in the price.
Do I need this course if I only transport sealed packages?
Even sealed containers can pose a hazard if they leak, break, or react with other materials during transport. Whether this training applies depends on the chemicals a courier may reasonably encounter, as determined by the employer’s Hazard Communication Program.
Can independent contractors take the OSHA HazCom Certification?
Yes. Independent medical couriers can take the course, and healthcare clients or contracting organizations may require proof of Hazard Communication training in addition to HIPAA or bloodborne pathogens training.
Independent Medical Courier Contractor Questions
I am self-employed. Is this course still relevant?
Yes. Self-employed medical couriers who handle protected health information for healthcare clients have HIPAA responsibilities as HIPAA Business Associates. Medical courier clients often also require BBP or PPE or HazCom certification or full OSHA certification.
I work under contracts instead of as an employee. Do I still need HIPAA training?
Yes. Independent contractor status does not remove HIPAA responsibilities when you handle protected health information. You are still a HIPAA Business Associate.
I only transport sealed packages. Do I still need HIPAA training?
Yes. If the sealed packages contain or are connected to protected health information, HIPAA training is still necessary.
I deliver between hospitals and labs. Does HIPAA apply?
Yes. Deliveries between healthcare organizations and labs involve protected health information.
I deliver prescriptions. Does HIPAA apply?
Yes. Prescription deliveries may involve protected health information.
I transport specimens. Does HIPAA apply?
Yes. Specimen transport may involve protected health information when specimens are linked to identifiable patients.
I never read patient documents. Do I still need to protect them?
Yes. You must protect patient documents and related materials from unauthorized access, loss, or disclosure even if you do not read them.
Can I leave medical deliveries unattended?
You should follow the client’s delivery instructions and safeguards. Unattended delivery may create privacy or security risks.
Can I store medical packages in my vehicle?
Only as permitted by your client’s instructions and applicable safeguards. You should protect items from unauthorized access, theft, loss, or exposure.
Can I use my personal phone for courier work?
You should follow client requirements and protect any electronic protected health information. If your phone is used for work, it should be secured.
Can I text patient information?
You should not text protected health information unless the method is authorized and permitted by the client’s policies. Patient information must be encrypted before being sent via text messaging or email, so special software is required.
Can I email patient information?
You should only email protected health information if authorized and in accordance with required safeguards and client procedures. Patient information must be encrypted before being sent via text messaging or email, so special software is required.
Can I use navigation apps for medical deliveries?
You may use navigation tools for routing, but you should avoid entering or exposing protected health information unless authorized and necessary.
What should I do if a client asks for proof of HIPAA training?
You can provide your HIPAA certificate as proof that you completed the course.
What should I do if a client asks for certificate verification?
You can direct the client to the certificate verification process provided by The HIPAA Journal.
Does this course make me fully compliant as a HIPAA Business Associate?
No. Training is one part of HIPAA compliance. Independent couriers also need Business Associate Agreements, to learn client internal policies, to respect safeguards, and to follow all client-specific instructions.
Do I still need written policies?
As a HIPAA Business Associate, you may need policies and procedures appropriate to your services and obligations. This course provides training but does not replace a full compliance program.
Do I need to follow the HIPAA Minimum Necessary Standard?
Yes. HIPAA Business Associates should limit access, use, and disclosure of protected health information to what is necessary for the task.
HIPAA Certification Course Content Overview
What is this course?
This is a HIPAA certification course for medical couriers who handle protected health information while performing courier services.
Who is this course for?
This course is for independent medical couriers, delivery drivers, specimen transporters, healthcare logistics workers, and other courier professionals who may handle medical records, lab samples, prescriptions, patient documents, or other items connected to protected health information.
Are independent medical couriers required to understand HIPAA?
Yes. Independent medical couriers often work as HIPAA Business Associates because they provide services to healthcare organizations and may receive, maintain, transport, or access protected health information while performing their work.
What is a HIPAA Business Associate?
A HIPAA Business Associate is a person or company that provides services to a healthcare organization and may create, receive, maintain, or transmit protected health information on that organization’s behalf.
Why are medical couriers considered Business Associates?
Medical couriers are considered HIPAA Business Associates when they transport or handle materials that include protected health information, such as medical records, lab specimens, prescriptions, billing documents, or other patient-related items.
Does a medical courier need HIPAA certification?
Medical couriers need HIPAA training when their work involves protected health information. A HIPAA certificate helps demonstrate that the courier has completed training and understands key HIPAA responsibilities. Medical courier clients will request proof of HIPAA training and certification.
Is this course suitable for independent contractors?
Yes. This course is suitable for independent contractors who provide medical courier services to covered healthcare organizations or other healthcare businesses.
Is this course suitable for courier companies?
Yes. The course is suitable for medical courier companies that need their drivers or contractors to understand HIPAA requirements. A dedicated course for courier company workforce training is also available for organizations that need to assign training to multiple employees.
Can this course help me qualify for medical courier job?
Yes. A HIPAA certificate can help show healthcare clients, employers, recruiters, or contracting companies that you understand HIPAA basics and have completed formal training. However, clients will normally have several other requirements such as a valid driving license and insurance.
Can I use this course before starting a medical courier job?
Yes. The course can be completed before starting work and may be useful during job applications or contract approval.
Your HIPAA Business Associate Status as a Medical Courier
What does it mean to be a HIPAA Business Associate as a courier?
It means you provide services to healthcare organizations such as hospitals and clinics and may handle protected health information on their behalf, so you must follow HIPAA requirements that apply to Business Associates.
Is a courier company a HIPAA Business Associate?
A courier company is a HIPAA Business Associate when it provides services involving protected health information for a healthcare organization.
Do I need a Business Associate Agreement?
Independent medical couriers may need a Business Associate Agreement with healthcare clients when they handle protected health information on behalf of those clients. The client will have its own Business Associate Agreement for you to sign.
What is a Business Associate Agreement?
A Business Associate Agreement is a contract that explains how the HIPAA Business Associate, in this case a medical courier, must protect protected health information and what responsibilities apply under HIPAA.
Does this course replace a Business Associate Agreement?
No. The course provides HIPAA training, but it does not replace legal agreements or client-specific compliance requirements.
Does this course create a Business Associate Agreement?
No. Completing the course does not create a Business Associate Agreement. Your client will supply their own HIPAA Business Associate Agreement.
Should I follow my client’s policies too?
Yes. Independent medical couriers should follow the HIPAA-related policies, procedures, and instructions provided by their healthcare clients or contracting organizations. Client-specific policies and procedures vary and should be provided by the healthcare organization or contracting company.
Do HIPAA Business Associates need HIPAA training?
Yes. HIPAA Business Associates must ensure that workforce members and contractors receive HIPAA training and understand how to protect PHI and comply with applicable HIPAA requirements.
Can a single courier be a HIPAA Business Associate?
Yes. An individual independent contractor is a HIPAA Business Associate when they provide services involving protected health information for a covered healthcare organization.
PJ Murray is the founder and publisher of The HIPAA Journal. He has more than 10 years of experience writing about HIPAA, healthcare compliance, patient privacy, and the protection of medical records. Through The HIPAA Journal, PJ helps healthcare organizations, business associates, and their employees better understand HIPAA regulations, reduce compliance risks, and strengthen the safeguards used to protect patient information.
