User Guide For Learners
If you have been enrolled on a training course by your employer or purchased one of our courses for yourself this guide is for you.
See below a step-by-step instructions for accessing your course and moving through to completion to receive your certificate.
User Guide Menu
SUPPORT: If you have any questions or need any help, please do not hesitate to reach out to us using this form or by emailing customer support.
SUPPORT: If you have any questions or need any help, please do not hesitate to reach out to us using this form or by emailing customer support.
Accessing Your Training Course
Step One: Once the training manager has enrolled you in the course, you will receive an email prompting you to set a password for your learner account.
Step Two: Click the blue “here” link in the email and follow the steps to create your password.
Step 3: After setting your password, you will be redirected to Your Courses.
Step 4: Click continue to begin your training course.
Maintaining Training Records
The Learning Management System (LMS) automatically retains a record of all required details regarding who has received their mandatory HIPAA training. Under 45 CFR 164.316 and 45 CFR 164.530, the HIPAA retention requirements mandate that HIPAA training records be retained for a minimum of six years. This six-year period generally runs from the date the record was created or the date it was last in effect, whichever is later.
Maintaining these records helps demonstrate ongoing compliance with HIPAA’s privacy and security standards, especially in the event of audits, investigations, or complaints.
In the event of a HIPAA violation by an employee, the HIPAA training records serve as a valuable reference for determining whether the employee was trained to prevent that type of violation.
It is therefore recommended that Training Managers not delete any learners in the system, even when they have left employment in the organization.